New client information
Getting started is simpler than most people expect. You don’t need a referral, you don’t need a diagnosis before you call.
How to book
- Get in touch
Send an enquiry using the form below, or call us on 02 6255 3008. Tell us briefly what’s going on and whether the appointment is for you or someone else. - We’ll match you with a clinician
Our administration team will suggest a clinician who works in that area, and let you know their availability. If you already have someone in mind, tell us and we’ll check their books. - We’ll confirm your appointment
Once you’ve agreed on a time, we’ll confirm it and send you everything you need beforehand. - Complete your intake details
We’ll ask for some background before your first session so your clinician isn’t starting from zero. It takes a few minutes and you can do it online.
We respond to enquiries within one business day, Monday to Friday. If you haven’t heard from us within four business hours, please call the office directly.
Before your first session
What to bring
- Your Mental Health Treatment Plan and referral, if you have one
- Your Medicare card
- Your bank details, so we can process rebates on the day
- Any relevant reports — school reports, previous assessments, letters from other practitioners
Getting here
We’re in Belconnen and Gungahlin, and both have parking nearby. Give yourself a few extra minutes the first time, our directions page has door-by-door instructions for each clinic.
If your appointment is by telehealth, you’ll get a link before your session. Find somewhere private where you won’t be interrupted, and test your camera and microphone beforehand if you can.
Ready to take the next step?
Things can feel different with the right support, take the first step towards feeling better.
