Our approach

Therapy works best when it fits the person, not the diagnosis. We start by matching you with a clinician whose experience suits what you’re facing. From there, you and your psychologist agree on where you want to get to, and choose the way of working that will get you there. No single method suits everyone, and we don’t pretend otherwise.

How we work with you

We match you to a person, not a programme

Our admin team asks what’s going on and who you’d feel comfortable with, then suggests clinicians who work in that area. If the fit isn’t right, say so — changing clinician is normal and we’d rather you did.

We explain what we’re doing, and why

Before anything begins you’ll get a clear explanation of the service you’re receiving, and you’ll be asked to consent to it — at the start and as things progress. You can ask questions about any part of it at any point.

We set goals together

You and your psychologist agree what you’re working towards. After your first session your clinician can give you an estimate of how many sessions that’s likely to take.

Therapies we use

Acceptance and Commitment Therapy (ACT)

Rather than trying to eliminate difficult thoughts and feelings, ACT builds your ability to carry them without being run by them — while you get on with what actually matters to you. Useful when the struggle against a feeling has become the problem.

Mindfulness

Structured practice in noticing what’s happening right now, without judging it. Often used alongside CBT and ACT to interrupt rumination, manage anxiety and improve sleep.

Gottman-informed couples therapy

An approach to couples work grounded in decades of research into what distinguishes relationships that last. Focuses on how you argue, how you repair afterwards, and rebuilding friendship and trust.

Neuropsychotherapy

Draws on what’s known about the brain’s response to stress and safety, using that to explain why you react the way you do and to make the therapy feel less like something being done to you.

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Behind every session

Every clinician is registered with AHPRA, and our psychologists are members of the Australian Psychological Society or the Australian Association of Psychologists.

Our clinicians receive regular clinical supervision and have a dedicated professional development budget — several of our senior team are AHPRA Board-Approved Supervisors. Complex cases are discussed in team consultation, so the thinking behind your care isn’t one person’s alone.

We ask clients for feedback on their experience, and we use it.

Charter for Clients of APS Psychologists

All Psychologists are legally required to be registered in Australia, which means your Psychologist is registered with the Psychology Board of Australia. Your Psychologist may also be a member of the Australian Psychological Society, the largest professional organisation for Psychologists in Australia. These safeguards mean that your Psychologist is properly trained and ensures that you receive high quality, ethical service.

As a client of an APS Psychologist, you have the right to expect that:

  • You will be treated with respect at all times.
  • Your cultural background and language tradition will be respected.
  • You will be given a clear explanation of the services you will receive.
  • You will be asked to give your consent for any service provided by your Psychologist prior to the service commencing and as it progresses.
  • You will receive an explanation about the confidentiality of the service and the exceptional situations where your confidentiality may not be protected.
  • You will receive a clear statement about fees for your Psychologist’s services.
  • There will be a discussion about the estimated number of sessions required to achieve your goals.
  • You will receive skilled and professional services from your Psychologist.
  • There will be clear goals that you and your psychologist are working towards.
  • You can ask any questions about the service you are receiving.

NOTE:
If something isn’t right, tell your psychologist first. If that doesn’t resolve it, you can contact the Psychology Board of Australia on 1300 419 495 or the Australian Psychological Society on (03) 8662 3300.

Begin with a conversation

Whatever brings you here, we’re here to help you find support that feels right for you. Our experienced team provides thoughtful, evidence-based care for children, teens, adults, couples and families, in-person and via telehealth.

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